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Plumbing companies that install, maintain and repair clean and waste water, gas, steam and heating systems of buildings or industrial facilities generally provide on-site services through their field personnel.
FIELD SERVICE AUTOMATION
It is extremely important for plumbing companies to forward the installation, maintenance and repair requests of water, ventilation and heating systems of buildings built for different purposes to field workers, to carry out the work on time and to follow up on the work.
For this reason, a field service automation system is needed for the transfer of work requests received by plumbing companies to the field representative, to create visit plans and to follow up on the work of field workers.
FOLLOW THE
WORKFLOW ONLINE
With the Ekibim Sahada application, it is possible to add installation, malfunction, regular maintenance, spare parts requests from installation companies to the system, transfer them to field workers and follow them up. Thus, field teams can see all the details of the work requests assigned to them with the Ekibim Sahada application they access with their mobile devices and follow up on the visits they will make during the day.
Field workers can also plan visits to themselves with the Ekibim Sahada application, reach and fill out the necessary forms online, and cancel, postpone or terminate the work request.
