EKİBİM SAHADA
You can assign new job requests coming to your company to your field workers with a special note from the customer, if any, through the Ekibimsahada new job assignment screen. Thus, the field worker can see the job plan assigned to him/her through the mobile application, access all information including the address of the job request and create a visit plan.
With its easy-to-use interface, you can assign work to your field representative with all its details via the company management panel and automatically add visits according to the route in the appointment book. In this way, your field representative can see the appointments assigned to him during the day and carry out his visits in an orderly manner. It can also create a work plan by seeing it in the next day’s visit plan.
With the Ekibim Sahada automation application, you can instantly see all the activities of your field workers on the map, track their visit routes during the day, and measure your productivity by comparing the planned calendar with the visit activities.
All forms you create from the center can be viewed instantly by all your field workers. Your field workers can easily access all the desired data online within seconds with the Ekibim Sahada job tracking program, fill out the forms and get approval from the customer with a digital signature. Thus, all transactions are done digitally and unnecessary time loss for documents is prevented. Time is saved.
With Ekibim Sahada service automation, all data collected by field workers can be reported in detail. You can see the subject of incoming requests, visit routes, canceled job requests, reasons for cancellation and postponed jobs and access detailed reporting of these transactions. In this way, you can both measure personnel performance and obtain information about your company’s overall business performance.
You can see the field team’s working hours start and end via the mobile application Ekibim Sahada and monitor all the planned operations and visits during the day. Your field workers can see the next day’s visit plan by entering the application from their mobile devices and can also add out-of-the-box visit activities during the day. In this way, you can plan the day before starting the day and perform effective field work management.
You can create both post-service and general service evaluation surveys to measure customer satisfaction, comments and evaluations about service operations, personnel and the company.
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